ProductAgency CRM

Your client portfolio, finally on one screen.

Vitae is the ATS and CRM that adapts to your business. Every client, every role, every fee, every conversation in one record. The BD pipeline an agency actually needs, wired into the delivery side so the picture is always complete.

01The portfolio/ six surfaces

A CRM built for the way agencies actually run.

Not a generic deal pipeline. A real client portfolio with the recruiting-specific surfaces you would otherwise stitch together across HubSpot, a spreadsheet, and your inbox.

Portfolio

Every client, one view

Each client is a record with BD pipeline stage, contacts, fees, jobs in flight, candidates submitted, and a live activity timeline. The portfolio view rolls up across every account on a single screen.

BD pipeline

Prospect → Active → Paused → Churned

A real CRM pipeline for the way agencies actually win and lose accounts. Move clients across stages, attach win/loss reasons, see conversion at each stage, and forecast revenue against the live pipeline.

Intake inbox

Client role requests become draft jobs

When a client hits Request a new role in their portal, an intake item lands here with title, description, location, work type, salary hint, and urgency. One click turns it into a draft Job linked to the right client.

Fees + commercials

The numbers attached to the record

Percentage, flat, retainer, or hybrid. Per-client fee structure stored on the record, surfaced when a candidate moves to Hired so the placement invoice auto-drafts against the right terms.

Activity timeline

Every email, call, meeting, note

Inbound and outbound conversations, scheduled meetings, candidates shared, feedback given. The full account history in one feed, attributed to the right team member and tagged to the right role.

Owner dashboard

Health view across the whole business

Roles per client, time-to-fill, conversion at each pipeline stage, fees in the pipeline, revenue forecast, SLA breaches, and the candidates who need attention this week.

02The placement arc/ end-to-end

From prospect to invoice, in one workspace.

The whole agency story runs on a single record. Here is what a placement looks like end-to-end.

  1. 01

    Prospect lands

    A new client lands in the CRM as a Prospect, with contacts, firmographics, and notes attached. Enrichment pulls in firm size, sector, and signal.

  2. 02

    Graduates to Active

    First role opens. The client moves to Active. The kickoff playbook spins up their branded portal, invites the hiring team, and schedules the briefing call.

  3. 03

    Roles run

    Every role lives on the client record. Candidates submitted, interviews scheduled, feedback received, all logged to the activity timeline in real time.

  4. 04

    Client asks for more

    Request a new role from the client's portal creates a draft Job back in the CRM, pings the account manager, kicks off the kickoff playbook.

  5. 05

    Candidate hired

    Move to Hired triggers the offer envelope, the HRIS handoff, and an auto-drafted invoice against the fee structure on the record.

  6. 06

    Owner sees signal

    The dashboard rolls live pipeline value, time-to-fill, conversion per client, SLA breaches, and the placements close to landing.

Single view
Every client, every role, every candidate
Live
Activity feed updates as work happens
Auto
Client requests become draft jobs in one click
Health
Owner dashboard with conversion + forecast
03CRM FAQ/ six questions

Questions about the CRM.

What agencies ask when moving their client portfolio onto Vitae.

A generic CRM is a deal pipeline. Vitae's CRM is a recruiting-specific portfolio. Every client record is wired to the roles you are running for them, the candidates you have submitted, the feedback they have given, and the fees attached. Switching tabs disappears.
Related reading

The case for a real recruiting CRM.

Why agencies are moving off generic CRMs onto a recruiting-specific portfolio platform.

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Run every client account from one screen.

See the agency CRM running across BD, delivery, and finance in your workspace.

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