ProductAI candidate support

Help candidates feel supported.Right on your careers page.

Give candidates an AI assistant they can ask about applying and your hiring process. Add the support widget to your careers page or a client's careers page, answer common questions with approved information, and bring your team in when a person is needed.

Book a demoSee candidate support

Turn a question into a clear next step.

A candidate is ready to apply but has a question. The assistant helps with the information you provide. If they need someone from the team, they can stay in the same conversation.

Watch the support widget answer a candidate question, then bring in a person. Pause or choose a scene to take a closer look.

Follow a candidate question, an approved AI answer and a handoff in the Vitae support widget. Animated product illustration using demonstration data. Use the controls to pause or choose a scene.
Demo data

Candidate help, with your team in control.

Help candidates take the next step

Answer common questions about how to apply, what candidates need to provide and how your hiring process works. Candidates can get help on the page they are already visiting.

AI answers you stay in control of

Add and approve the information the assistant can use. It answers from those approved answers and your business profile. When it cannot find an answer, it offers a person rather than guessing.

A conversation your team can pick up

Candidates can ask to speak to a person. Your team sees the conversation in Vitae and can reply in the chat. If the candidate leaves, a reply can reach them by email.

Keep questions coming outside opening hours

Set the opening hours for your team. Candidates can leave a message with their name and email when your team is away, so you have the details you need to follow up.

Make it feel like your careers page

Choose the widget name, greeting, colours and topics. Clients can add the widget to their existing careers website using a short install snippet, with the website domains they approve.

From setup to candidate support.

  1. 01

    Set your brand and answers

    Choose the widget name, colours and topics. Add the candidate guidance your team approves and set opening hours.

  2. 02

    Add it to the careers page

    Approve the website domains and add the install snippet to a careers page you or your client controls. Check the widget before sharing the page.

  3. 03

    Help candidates and follow up

    Let the assistant handle common questions. Your team picks up requests for a person and replies to messages in Vitae.

Explore branded careers sites →
08Candidate support FAQ/ common questions

Questions about candidate support.

Short answers to the questions we get most often. Need more detail? Book a demo.

Yes. The widget can be installed on an existing website with a short script snippet. Configure the approved domains for the business, add the snippet to the careers page and check it on that site. Your team can help with the setup.

Give candidates a helpful answer. Give your team time back.

See how a branded AI support widget can help candidates on your careers page.

Book a demoExplore careers sites