Most agency business development fails for one of three reasons: you are talking to companies that are not hiring right now, you are ignoring the relationships you already have, or you are selling a capability instead of solving a live problem. Every play in this playbook fixes one of those three. Here is what is inside.
Part one
Timing beats targeting
You do not need a bigger list. You need to reach the right company in the two weeks when hiring is on the agenda. These eight plays tell you when that window opens.
- 01Work funding announcements, not funding lists
- 02Track leadership departures at target accounts
- 03Find roles that have been open too long
- 04Catch first hires in a function
- 05Watch for in-house talent teams shrinking
- 06Follow your placements when they move
- 07Use expansion signals, not just hiring signals
- 08Score signals instead of collecting them
Part two
Your database is your pipeline
The average recruitment agency has thousands of contacts and works about 40 of them. These six plays turn the rest into revenue.
- 09Rank contacts by warmth, not by last contact date
- 10Go back to candidates you placed 18 to 24 months ago
- 11Mine your silver medalists
- 12Reactivate lapsed clients with a person, not a check-in
- 13Map the connections you already own
- 14Ask for referrals at the goodwill peak, not the invoice
Part three
Outreach that gets a reply
Cold outreach is not dead. Empty outreach is. These seven plays get replies because every message carries something worth replying to.
- 15Lead with a candidate, not a capability
- 16One signal, one sentence, one ask
- 17Use your own numbers as the hook
- 18Multi-thread every account
- 19Send the shortlist before the paperwork when the role is hot
- 20Follow up with new information every time
- 21Book the call around their problem, not your overview
Part four
Marketing that does the selling for you
Six plays that make prospects come to you, built from data your searches already produce.
- 22Make your niche narrow enough to say in five words
- 23Publish salary data for your niche every quarter
- 24Give away the market map
- 25Write up placements as case notes with numbers
- 26Build a talent pool your clients want access to
- 27Use candidate content to reach clients
Part five
Keep and grow what you win
Winning the client is half the job. These three plays turn one placement into a durable account.
- 28Run a 90 day check with the hiring manager
- 29Offer capacity, not transactions
- 30Fire your worst clients